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​About payment, delivery, and returns

After confirming payment by credit card or Paypal,
We usually ship within 3-4 business days.

Only if you receive a product different from what you ordered, or if the product is seriously damaged or defective, please contact us within 3 days after the product arrives.We will only accept Email that you contact us.
We do not accept returns or exchanges due to customer convenience such as different from the image.


Regarding the condition of the fabric, we explain large stains and fraying on the product page, but we do not show all the details. Electric parts are new made in Japan,
​Please understand that the fabric for the shade is made with an old kimono.

Shipping fee to Japan (Yamato,SagawaTransport)

Please contact us by email and we will provide you with a shipping quote.

Up to 6 items can be shipped together.

​Order confirmed → Payment completed → Shipped within 3-4 business days and arrived the next day at the earliest.

国内送料(Ship to Japan)

About shipping fee to overseas (EMS)

Please contact us by email and we will provide you with a shipping quote.

Up to 6 items can be shipped together.

​Confirmation of order → Completion of payment → We will ship within 3-4 business days. Usually arrives in 2-7 days.
Click here for delivery areas

海外送料(Ship to Overseas)
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